Bilingual Customer Support Specialist

Why should you join our awesome team?

As a member of our #CoolCenter, you?ll have the opportunity to work in an exciting and collaborative environment, with a diverse group of experienced professionals that will help you advance your career. As an Alorican, you?ll also enjoy additional benefits...

Benefits:

- Monthly income RANGING FROM $800 TO $1,025* (Depending on the assigned campaign)
- Two days off per week
- Referral bonuses WITH NO LIMIT
- Legal and superior benefits
- 100% paid training from day one
- Restaurant discounts
- Rest area
- FREE medical service on-site

KEY RESPONSIBILITIES:

- Maintain a high level of professionalism.
- Provide prompt resolutions to customer inquiries, offering accurate and appropriate information.
- Maintain diplomacy when handling escalated issues.

JOB REQUIREMENTS:

Minimum:

- Advanced English level
- Complete documentation
- High school diploma (verifiable)
- Full-time availability
- Demonstrated problem-solving skills

Preferred:

- Experience in sales/marketing is a plus (training in skills is provided)
- Ability to navigate multiple internet tabs at once (multitasking ability).
- Demonstrated familiarity (and aptitude for learning) with Microsoft Windows and browser applications.
- Ability to work in a team-oriented environment.

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