Sales Representative

At Insignia Resources, we believe in investing in our employees' success. We offer a supportive and collaborative work environment that encourages creativity, learning, and continuous improvement. As a member of our team, you'll have access to cutting-edge resources, training programs, and mentorship opportunities to enhance your skills and propel your career forward.

Joining Insignia Resources means joining a network of talented professionals who are passionate about making a difference. We value a culture that celebrates individuality and promotes teamwork. Our employees are the driving force behind our success, and we recognize and reward their contributions through competitive compensation packages, performance-based incentives, and comprehensive benefits.

As a part of our team, you will have the opportunity to work with industry-leading clients and gain exposure to exciting projects across a wide range of sectors. Whether you're an experienced professional or just starting your career, Insignia Resources provides a platform for you to thrive and realize your full potential.



Primary Responsibilities

- Initiate outbound calls to potential customers, introducing products/services and conveying key benefits.
- Efficiently manage high volumes of inbound calls, ensuring timely and effective responses
- Build and nurture sustainable relationships with customers, going the extra mile to enhance their overall experience.
- Handle customer objections and concerns with professionalism and a problem-solving mindset
- Identify and seize opportunities to improve customer satisfaction and address inquiries or concerns effectively.
- Maintain accurate records of all sales activities in CRM system, ensuring real-time updates of account information.
- Strive to meet or exceed daily, weekly, and monthly key performance metrics consistently through strategic planning and proactive sales initiatives.
- Adapt quickly to changes in products, services, or sales strategies and communicate these changes effectively to customers!
- Regularly analyze key performance metrics such as conversion rates, lead generation, and revenue growth to identify areas for improvement.


Requisitos:
- Candidates must be Panamanian citizens or hold a valid work permit for employment in Panama
- Minimum Educational requirement of a high school diploma or equivalent
- Over one year of proven sales experience, demonstrating a successful track record
- Strong multitasking abilities, prioritization skills, and effective time management
- Familiarity with CRM systems and best practices
- Excellent phone and verbal communication skills, coupled with active listening abilities.
- Customer-focused mindset with the ability to adapt to different personality types
- Focused, persistent, and goal-oriented
- Analytical and empathetic approach to customer interactions
- Advanced-Level English language skills
- This role requires candidates to work onsite at our office in the Tower Financial Center


Beneficios Benefits

At Insignia, we value our team members and strive to create a supportive work environment. Here are some of the benefits you can expect:

- Attendance Incentives: We offer a monthly attendance bonus for those who consistently maintain excellent attendance and punctuality.
- Health and Life Insurance: Eligible employees receive private health and life insurance coverage after completing their initial probationary period.
- Parking Assistance: If you require parking and have a vehicle, we provide partial assistance with parking costs.
- Referral Program: We encourage you to refer qualified candidates to join our team and offer referral bonuses.
- Monthly Activities: We believe in fostering a sense of community and well-being. Our team enjoys various monthly activities.