Sales Agent Bilingue
Responsibilities:
- Assists with answering incoming telephone calls, determines purpose of callers, and forwards calls to appropriate personnel or departments.
- Performs outbound phone calls and emails customers to set appointments for the sales team, lunch presentations and coordinates lunch and learns logistics, and arranges samples
- Contacts end-customers who did not originate their purchase directly, to assist the sales representatives establish a relationship with them
- Updates appointment calendars.
- Own providing access codes to specifiers for the intranet
- Builds & amends quotes / admin (although still sent by sales team)
- Updates the CRM with new contacts and general CRM maintenance
- Builds lead lists - per territory
- Gets freight quotes
- Supports with small, transactional sales (<$6k)
- Verifies fabric availability via e-mail or textile websites.
- Assists? sales representatives with customer repairs, parts, and other inquiries.
- Assists with the Photo Project in Work Drive
- Assists with Customer Service cases