Front Desk Back Office

Company: eSync 360°
Location: Calle 50, Panama City
Schedule: Full-time | On-site Only
Language Requirement: Full English Fluency (Written and Spoken)

The Clinic Specialist is responsible for making sure the day-to-day operations of the clinic run like clockwork. This position requires a highly organized individual who can prepare, align, and execute every clinical workflow with zero margin for error.

You?ll work alongside a Lead Case Coordinator and Case Support Liaison, ensuring that all logistics are handled before the physician ever walks into the room.

What You?ll Do:
*Build and maintain the clinic schedule, ensuring all documentation and logistics are complete before each appointment.
*Prepare forms, imaging orders, authorizations, and patient records.
*Communicate with U.S.-based clinical teams and ensure alignment for each patient case.
*Track the day?s progress and troubleshoot any gaps or conflicts in real time.
*Support operational readiness and maintain high standards for accuracy and patient service.

What We Offer:
*Competitive compensation tied to performance and precision.
*Bonuses for workflow accuracy and day-of clinic readiness.
*Health insurance plan.
*Hands-on training and exposure to U.S. clinical operations.
*A results-oriented team culture based in Calle 50, Panama.
*Leadership development opportunities for high performers.

Requirements:
*Full fluency in English (spoken and written).
*2+ years of experience in medical or clinical administration.
*Strong command of EMRs and scheduling tools.
*Calm under pressure, excellent problem-solving skills.
*Able to work U.S. time zone schedules and handle time-sensitive logistics.