English Speaking Agents
At Panama Outsource Solutions, we have years of experience staffing and developing talented and dynamic teams to support a wide range of client projects and needs. Our organizational leadership is made up of both Americans and Panamanians and almost all based full time out of Panama. We have the local experience and tried and true practices and processes to identify, hire, train, and retain top tier staff. Our robust hiring and knowledge transfer processes allows us to go from contract to implementation in as little as 30 days.
Panama Outsource Solutions is searching for bilingual customer service and back-office support agents to support various project within our company.
We are searching for a bilingual English/Spanish speakers who are detail oriented and fast learners with strong customer service skills to join our established projects. Positions involve answering customer service calls and emails in both English and Spanish, as well as various other tasks dependent on the role, including data processing and online research. Prior Customer Service Experience strongly preferred.
Our client are around attendance and punctuality. Excellent attendance and punctuality is a MUST. The position is full time in person in our Obarrio office, close to the Via Argentina metro station. Please only apply to this position if you can regularly make the commute without issues.
Requisitos:
- Advanced English written and verbal skills.
- Excellent written and verbal communication skills
- Must possess excellent attention to detail and organizational skills
- Must work well under pressure
- Must be able to successfully multitask
- Must be proficient in use of computers, the internet, and Microsoft based applications
- Excellent attendance and punctuality
Beneficios - Salary : $ 900/month
- Retention bonuses offered at 6 months ($250) and 1 year ($400).
- Referral bonuses are available as well
- Free Private Health and Life Insurance provided through Palig after 3 months
- Monday- Friday, US Daytime (schedule dependent on project)
- Full Time- Permanent Contract