Customer Support Specialist (Pm Schedules) ? 2 Days Off (Sunday Off + 1 More Day

Why should you join our awesome team?

As a member of our #CoolCenter, you?ll have the opportunity to work in an exciting and collaborative environment, with a diverse group of experienced professionals that will help you advance your career. As an Alorican, you?ll also enjoy additional benefits...

Benefits:

- Base salary up to $1,050* for our PREMIUM campaign
- Monthly income ranging from $750 to $1,050* (depending on the assigned campaign)
- HIRING BONUS up to $1,000 DURING MARCH for our premium campaign*
- Transportation support for PM shifts
- Two days off per week
- Referral bonuses WITH NO LIMIT
- Legal and superior benefits
- 100% paid training from day one
- Restaurant discounts
- Rest area
- FREE medical service within the site
- New sales commission incentive for indirect sales with no limit*

KEY RESPONSIBILITIES:

- Marketing and cross-selling of the client and company brand products.
- Maintain a high level of professionalism.
- Address customer billing inquiries, activate new service provisions, and provide information on plan updates.
- Provide prompt resolutions to customer inquiries, offering accurate and appropriate information.
- Maintain diplomacy when handling escalated issues.

JOB REQUIREMENTS:

Minimum:

- Advanced level of English
- Complete documentation
- High school diploma (verifiable)
- Full-time availability
- Demonstrated problem-solving skills

Preferred:

- Experience in sales/marketing is a plus (training in skills is provided)
- Ability to navigate multiple internet tabs at once (multitasking ability).
- Demonstrated familiarity (and aptitude for learning) with Microsoft Windows and browser applications.
- Ability to work in a team-oriented environment.

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