Recepcionista

At Alorica, we only do one thing ? make lives better, one interaction at a time. We're a global leader in customer service and experience, serving the world's biggest brands ? the ones you love and use every day!

Our team spans hundreds of locations around the globe, with over a hundred thousand awesome employees?and you could be the next one!

Summary

This position is responsible for the efficient and professional management of incoming telephone calls and visitors. The role includes greeting and assisting office guests in a courteous manner, notifying appropriate personnel, and performing general administrative tasks to support departmental operations.

Key responsibilities

- Greet and assist visitors in a professional and courteous manner at the assigned location;notify appropriate personnel of their arrival.
- Create employee ID badges, manage visitor sign-ins, and issue visitor badges as needed.
- Receive incoming packages and notify relevant personnel of deliveries.
- Serve as the first point of contact for incoming calls and visitors, as required.
- Screen and route phone calls to the correct departments or individuals promptly.
- Perform other duties as assigned by management.

Requirements

- Minimum 6 months of experienceas a receptionist or Administrative Assistant.
- Excellent written, verbal, interpersonal communication and customer service skills.
- Ability to maintain the highest level of confidentiality.
- Must be able to work on-site.
- Advanced English level (B2), preferred.