Front Desk Coordinator

eSync 360 is seeking a friendly and organized Front Desk Coordinator to join our neurosurgery and pain management clinic. The ideal candidate will be the first point of contact for our patients, providing exceptional customer service and ensuring the smooth operation of the front desk.

Key Responsibilities:

- Greet patients and visitors with a warm and welcoming attitude.
- Manage the check-in and check-out process for patients.
- Schedule appointments and manage the clinic's calendar.
- Answer phone calls, respond to inquiries, and direct calls to appropriate staff members.
- Maintain patient records and ensure all information is up-to-date and accurate.
- Assist patients with paperwork and insurance forms.
- Coordinate with medical staff to ensure timely patient flow and appointment management.
- Handle billing and payment processing as needed.
- Maintain a clean and organized front desk area.

Requirements:

- Previous experience in a front desk or receptionist role, preferably in a medical setting.
- Excellent communication and interpersonal skills.
- Strong organizational skills and attention to detail.
- Ability to multitask and manage time effectively.
- Proficiency in using office equipment and software (e.g., MS Office, electronic medical records).
- Friendly and professional demeanor.
- Ability to handle sensitive information with confidentiality.

Benefits:

- Competitive salary and benefits package.
- Opportunity to work in a supportive and dynamic environment.
- Professional development and growth opportunities.

If you are a detail-oriented and compassionate professional looking to provide exceptional service to our patients, we encourage you to apply.

To apply, please send your resume and cover letter to