Customer Service Agent
Our Customer Service Center is looking for CUSTOMER SERVICE AGENTS to join our team. If you are a customer-focused professional with a strong communication and analytical skills, enjoy problem-solving, and comfortable working across different products and shifts, we'd love to hear from you!
POSITION DETAILS
- EMPLOYMENT TYPE: Full-time
- WORK ARRANGEMENT: ON-SITE
- SCHEDULE: Must be available to work morning, afternoon, or night shifts
- Language requirement: Advance English
- SUBMIT YOUR CV IN ENGLISH
What You'll Do?
- Repond to customer inquires through chat or phone or email
- Troubleshoot account-related issues (logins, deposits, withdraws, bonuses, and product errors)
- Document customer interaction in internal system
- Escalate cases properly, providing complete and accurate details when required
- Provide support for different product lines