Tpo Analyst Digital Technical Operations and Enablers Proficiency in Jira, Confluence, and Figma

In a short-term capacity engagement of 6 months.

The TPO Analyst will support the TPO Lead in managing third-party integrations, digital enablers, and technical solutions that power the company?s online sales, payment systems, and omnichannel capabilities. This role focuses on ensuring that external and internal technical partners deliver secure, scalable, and efficient digital solutions aligned with telecom operations.

Key Responsibilities:

- Assist the TPO Lead in coordinating with vendors for platform integrations (e.g., eSIM, Braintree, Aria, CRM APIs).
- Support analysis and validation of system enablers that impact online sales and customer journeys.
- Track performance, SLAs, and technical health of integrated third-party services.
- Contribute to technical requirement documentation and UAT for partner-driven features.
- Collaborate with architecture, product, and engineering teams on enhancements and issue resolution.

Qualifications:

- Bachelor?s degree in Information Systems, Engineering, or related field.
- 2+ years in digital or telecom technical operations.
- Strong understanding of APIs, system integrations, and third-party enablers.
- Familiarity with Agile environments and digital delivery processes.
- Proficiency in Jira, Confluence, and Figma.