Commercial Service Assistant (Maternity Leave)

Responsibilities:

- Analyze service commercial performance by assessing various metrics and indicators to identify trends and issues related OIT and Sales and commercial kpis.
- Implements routine daily management activities, utilizing problem-solving techniques to address challenges, and actively seeks opportunities for continuous improvement.
- Handles moderate analytical assignments with direct supervision, utilizing Philips excellence toolkits or best practices under supervision, demonstrating strong work ethic and proven reliability.
- Prepares regular reports detailing service performance, issues, and resolutions, ensuring comprehensive tracking and analysis to support continuous improvement and informed decision-making.
- Ensures the proper and accurate documentation of analysis to ensure findings are translated into actionable plans, facilitating performance improvement and effective execution.

Requirements:

- Bachelor?s degree in Business Administration, Industrial Engineering, Economics, Data Analytics, or a related field.
- Ability to interpret service performance data and identify trends or issues.
- Skilled in preparing structured reports and dashboards for decision-making.
- Strong attention to detail in documenting analysis and tracking performance actions.
- Proficiency in Excel, Power BI, or other data visualization/reporting tools.
- Familiarity with CRM systems (e.g., Salesforce) and ERP platforms.
- Understanding of regulatory requirements and internal standards.
- Ability to follow structured processes and contribute to operational excellence.

Important Information:

- Monday to Friday Work Schedule