Customer Service Representative - Hotel Industry!- Join our team!

1 Vacantes
Publicado el 14 de octubre en

Atención al cliente en Panamá, Panamá

  • Salario: A convenir
  • Categoría: Comercial / Ventas / Atención al Cliente
  • Subcategoría Atención al cliente
  • Localidad: Panamá
  • Activo desde: 14/10/2021
  • Jornada: Tiempo completo
  • Tipo de Contrato: Contrato por Necesidades del Mercado
  • Cantidad de Vacantes: 1
  • Educación Mínima: Secundario
  • Años de Experiencia: 1
  • Idiomas: Inglés Avanzado
  • Disponibilidad de viajar: No
  • Disponibilidad de cambio de residencia: No

Be a part of a winning team! ON SITE ONLY, in our Fernandez de Cordoba location.

With over 15 years in Panama, Sitel is the longest standing and the most recognizable contact center in the country. We are a top employer within our industry and offer amazing career opportunities to grow with the company and a fun environment.

Job Title: Customer Service Agent

Location: Sitel Plaza, Via Fernandez de Cordoba - On Site (not work from home)

Language: Advanced English

Desirable: Hotel, travel and Hospitality experience

Training starts: November 8, 2021

Shift: Afternoon

We are currently looking for Customer service agents to support our new campaign that operates in the hotel industry.


- Advanced spoken and written English
- Positive and extroverted personality
- Confident and assertive individual with great communication skills
- Highly motivated
- Ability to work well in a dynamic, fast changing environment
- Robust ability to multitask, utilize multiple tools simultaneously
- Basic computer skills (e.g. hardware, operating systems, internet)


- Job stability
- Growth opportunities
- Medical insurance
- Private life insurance
- Referral bonus program

Learn, Lead & Grow at Sitel Group®

We believe experiences are everything, and that happy associates are successful ones. That?s why we give our people the tools and the freedom to learn, grow, have fun and be themselves.

- GROW AS YOU GO. We invest in you, with internal programs, training and initiatives to develop your skills and help you reach your goals. We promote from within. We provide you with the tools, skills and resources to develop, both professionally and personally. You choose where you want to go; we help you get there.
- BE BOLD, BE YOU. #SitelLife represents our commitment to our people -to YOU. It's about coming exactly as you are. We empower everyone to live their truth, be themselves and use their voice -and we give them a platform to do so.
- WORK TOGETHER TO MAKE AN IMPACT. We strive to make the world a better place and empower others to do the same. We are mission-driven -and we leverage the power of our people to make a positive impact in the communities in which we live and work.
- GAIN STABILITY, EXPAND POSSIBILITIES. We celebrate successes and reward our people for the hard work they do every day. We offer benefits to keep you healthy and happy, such as paid time off and referral bonuses. Plus, fun perks like employee discounts.
- MAXIMIZE YOUR EXPERIENCE. We value open, honest and constructive conversation. We encourage you to speak up -and we listen when you do. Through MAX, our global community, we leverage our people's innovative ideas, experiences and feedback to shape and drive the future of Sitel Group.

About Sitel Group®

As a global leader in end-to-end customer experience (CX) products and solutions, Sitel Group® partners with the world?s best-loved brands, from Fortune 500 companies to local startups, to design, build and deliver a competitive edge across all customer touchpoints.

With our award-winning culture built on 35+ years of industry-leading experience and commitment to improving the employee experience, we improve business results by pairing innovative design thinking and digital solutions ? including self-service, artificial intelligence (AI), automation and data-driven analytics ? with the expertise, emotion and empathy of our people to Create Connection. Value Conversation.

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Sitel Panamá
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